Curious about how our platform works? Check out our Frequently Asked Questions section for quick and concise answers to some of the most common queries we receive. From features and integrations to troubleshooting and operational guidance, our FAQ provides clear insights to help you navigate our software seamlessly. If your question isn’t covered here, don’t hesitate to reach out to our support team.
The  Syrinx platform  is Trade Tech’s comprehensive suite of integrated modules, designed to simplify the complexities of global trade. It acts as a global control tower, harmoniously linking every aspect of cargo movement and operating with a central server and AWS cloud solutions.
Syrinx comprises five modules that all seamlessly work together. You can choose to implement each solution separately or opt for the fully integrated hi-tech suite that sets new standards in managing cargo movement.
Syrinx connects to customs and users across the globe, enabling instant collaboration between customs, carriers, and partners. This connectivity provides collaborative power, real-time insights, and event-based alerts​​.
Syrinx is powered by AWS (Amazon Web Services) top-tier cloud solutions and security protocols. This includes unlimited capacity in the cloud, backup facilities, and installed security/firewalls for enhanced data protection.
The central server is key to the Syrinx platform, ensuring each module performs harmoniously. It acts as a global control tower uniting logistics for efficiency, synchronizes module functioning, and streamlines processes.
This architecture is the key to the single platform which enables multiple parties to collaborate in real time across all Syrinx modules.
Trade Tech’s products are designed with intuitive, user-friendly interfaces, making them accessible to a broad user base. Moreover, our platforms are customizable to suit specific business needs, ensuring compatibility with various operational processes.
For inquiries, you can visit the contact page on the Trade Tech website.
Support  can be obtained via the  support page here  or the  contact  page.
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