Trade Tech FAQs

Frequently Asked Questions

Your questions answered

Curious about how our platform works? Check out our Frequently Asked Questions section for quick and concise answers to some of the most common queries we receive. From features and integrations to troubleshooting and operational guidance, our FAQ provides clear insights to help you navigate our software seamlessly. If your question isn’t covered here, don’t hesitate to reach out to our support team.

Introduction

Trade Tech is a digital-first company focused on revolutionizing global trade with innovative logistics software solutions. We integrate sophisticated data and technology to foster enhanced connectivity and collaboration within the logistics industry.

Trade Tech was established 25 years ago by professional forwarders to serve the shipping community. Our products are designed from real world experience and coded by IT experts. We know your business. That’s why our solutions resonate with companies big and small and why we have grown a global presence across countries including the USA, China, Taiwan, France, Japan, Korea, Hong Kong, India, and Mexico. We are headquartered in Seattle, USA

Our  vision  is to be the driving force behind a transformative logistics landscape, revolutionizing the way global trade is conducted through cutting-edge technology.

Our  mission  is to empower businesses worldwide with a seamless logistics platform developed by logisticians for logisticians. We aim to enhance supply chain efficiency, optimize operations, and unlock new opportunities for growth.

At Trade Tech, we believe in the  values  of Connection, Collaboration, Differentiation, Digitalization, Excellence, Global Integration, and Inclusivity.

Contact & support

For inquiries, you can visit the contact page on the Trade Tech website.

Support  can be obtained via the  support page here  or the  contact  page.

Quick links

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